Opay Phone Numbers and Emails

Customer Service:

  • +2 341 888 8329

Opay Emails:

Customer Service
Legal
Privacy Inquiries
Media
Affiliates
Report Fraud
customerservice@opay-inc.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Opay Contact Information

Opay Website:

Opay Help Center:

Corporate Office Address:

OPay Digital Services Limited
Alexander House, 3, Otunba Jobi Fele way, Alausa
Ikeja, Lagos 100282
Nigeria

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 5 PM (WAT)


Other Location:

Central Business District,100212,

Plot 8 Dr Nurudeen Olowopopo Way,

Japaul House , Alausa,

Ikeja., Lagos N/A, NG

Opay Customer Service Reviews

3.0 / 5
Average
Kehinde H Dpv
I paid for POS machine but it has not been delivered to me
3.2

Opay customer service is not bad but resolution or follow up of complaints is zero so far. The POS terminal I paid for has not been delivered. You may wish to hear directly from me on 0803446****...

Olawale p Sqm
Debited but not reversed

I am been debited since Monday 19/9/2022 of #5000 using my card to deposit of msport, and the transaction failed wh I redo again and it went through but the first one that failed I had been debit...

Summary of Opay Customer Service Calls

5.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Opay Customer Service?

Account Question:

  • “I didn't have opay account”
  • “I locked money and today is the deadline and I haven't been credited on my owealth account”
  • “I want my account to be unfreeze”

Payments and Charges Question:

  • “Failed transaction and debited”
  • “I want to verify when the payment for the river ranch begin because all the payment centers in that regard e g Wema bank have paid beneficiaries.”
  • “Failed transaction amd debited”

Request for Information Question:

  • “To complain about my transaction”
  • “I need to talk to customer care”
  • “How do I get my money out of my frozen account”

Product/ Service Question:

  • “I redraw money from my opay POS and the debit my customer not credit to my account”
  • “Loan repayment”
  • “The money I withdraw from my owealth account to opay account did not show”

Shipping and Delivery Question:

  • “I didn transfer but the bank not received the money”
  • “I sent money the receiver did not get it and I was debited”
  • “Some one sent me money and i didn't get it”

Cards Question:

  • “I'm yet to receive my opay virtual card”
  • “To know where and how I can collect my Opay ATM card”
  • “My card”

Refund Question:

  • “Someone send me money and failed and not refund”
  • “Refund of money pls I need to buy drugs”
  • “I sent money since 2 days ago and the money didn't drop neither refund back to me”

Activation/ Cancellation Question:

  • “To delete and deactivate my opay account”
  • “I need to deactivate my old card and activate the new card”
  • “I want to activate my OPay ATM card”

Staff Question:

  • “I'm not getting a reply from the customer service and I need a refund I've logged in my complain twice now”
  • “Services unavailable”
  • “Can't get to the customer service”

Website/ Application Question:

  • “Application not functioning To reward bunos”
  • “Application for Post machine”
  • “Application not functioning”

Return/ Replace Question:

  • “Am trying to contact them about changing my phone number cos I lost the number I use to open it”
  • “Replacement of existing Therminal”
  • “Please I invested 10thousand I m so pose to get returns today i have not seen anything”

Employment Question:

  • “I was scammed by the opay officials working for you”

Other Question:

  • “I send money to another Opay yesterday but the money did not enter and successful”
  • “Transfer issue”
  • “My money is on pending”

About

Opay Pros and Cons

Pros: Online mobile app, Easy, Great quality, I need my money, I like it sir

Cons: Poor customer care, Sometimes inefficient, I need my money, No fraud detection policy on their gateways, No secure agent

Opay reviews and complaints

Opay is ranked 13 out of 249 in Cash Services category

Area Served

Other, Worldwide, Asia, Australia, Canada, Europe, UK, USA

Payment Methods

American ExpressVISAPayPal

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